.feedback-main{max-width:1100px;margin:auto;padding:76px 5% 70px}.feedback-intro{max-width:710px;margin-bottom:50px}.feedback-intro h1{font-size:clamp(40px,6vw,70px);line-height:1.07;letter-spacing:-2.7px;margin:24px 0}.feedback-intro h1 span{color:var(--accent)}.feedback-intro p{max-width:540px;color:var(--muted);font-size:17px}.feedback-promises{display:flex;gap:24px;flex-wrap:wrap;font-size:12px;color:var(--muted);margin-top:28px}.feedback-sheet{position:relative;background:var(--panel);border:1px solid var(--line);border-radius:32px 32px 0 0;padding:18px 44px 38px;overflow:hidden}.feedback-sheet:before{content:'';position:absolute;left:0;top:0;width:22%;height:2px;background:var(--accent);transform-origin:left;animation:feedback-edge 5s ease-in-out infinite alternate}.sheet-grip{width:48px;height:4px;border-radius:4px;background:var(--line);margin:0 auto 25px}.sheet-top{display:flex;justify-content:space-between;gap:16px;align-items:center}.sheet-top .eyebrow{font-size:10px;letter-spacing:2px}.sheet-top>span:last-child{font-size:11px;color:var(--muted)}.feedback-steps{list-style:none;display:flex;margin:28px 0 40px;padding:0;border-top:1px solid var(--line);border-bottom:1px solid var(--line)}.feedback-steps li{flex:1;padding:18px 0;color:var(--muted);font-size:12px;position:relative}.feedback-steps li span{margin-right:8px;font-variant-numeric:tabular-nums}.feedback-steps li[aria-current]{color:var(--accent)}.feedback-steps li[aria-current]:after{content:'';position:absolute;bottom:-1px;left:0;right:18px;height:2px;background:var(--accent)}.feedback-step h2,#feedback-success h2{font-size:clamp(26px,4vw,37px);letter-spacing:-1px;line-height:1.2;margin-bottom:12px;outline:0}.step-description{font-size:15px;color:var(--muted);margin-bottom:32px}.feedback-sheet fieldset{border:0;padding:0;margin:0 0 32px;min-width:0}.feedback-sheet legend{font-size:13px;font-weight:600;margin-bottom:14px}.feedback-options{display:grid;grid-template-columns:1fr 1fr;gap:14px}.experience-choice{display:flex;align-items:center;gap:16px;border:1px solid var(--line);border-radius:18px;padding:26px 22px;cursor:pointer;transition:background .2s,border-color .2s}.experience-choice:has(input:checked),.kind-options label:has(input:checked){border-color:var(--accent);background:color-mix(in srgb,var(--accent) 8%,transparent)}.experience-choice input,.kind-options input,.star-picker input{position:absolute;opacity:0;width:1px;height:1px}.experience-choice:has(input:focus-visible),.kind-options label:has(input:focus-visible),.star-picker label:has(input:focus-visible){outline:2px solid var(--accent);outline-offset:4px}.choice-icon{width:30px;height:30px;flex-shrink:0;font-size:32px;line-height:1;color:var(--accent)}.experience-choice strong{display:block;font-size:16px;font-weight:600;line-height:1.4}.experience-choice small{display:block;margin-top:7px;font-size:12px;line-height:1.6;color:var(--muted)}.choice-check{margin-left:auto;color:var(--accent);font-size:20px}.kind-options{display:flex;gap:12px}.kind-options label{flex:1;border:1px solid var(--line);border-radius:14px;padding:18px;cursor:pointer}.kind-options label span{font-size:14px}.kind-options small{display:block;margin-top:5px;color:var(--muted);font-size:12px}.flow-actions{display:flex;justify-content:space-between;align-items:center;gap:20px;border-top:1px solid var(--line);padding-top:25px;margin-top:34px}.flow-actions>span{color:var(--muted);font-size:12px}.feedback-next,.feedback-back{padding:14px 22px;min-height:48px;background:none;border:1px solid var(--line);border-radius:26px;color:inherit;font-weight:600;font-size:14px}.feedback-next{background:var(--accent);border-color:var(--accent);color:var(--bg)}.feedback-back:hover{border-color:var(--accent)}.feedback-field{display:flex;flex-direction:column;gap:10px;margin-bottom:24px;font-size:13px;font-weight:600}.feedback-field input,.feedback-field textarea,.feedback-field select{width:100%;min-width:0;background:var(--bg);border:1px solid var(--line);border-radius:12px;color:inherit;padding:15px 16px;font:400 16px/1.5 'DM Sans',sans-serif;user-select:text;-webkit-user-select:text;-webkit-touch-callout:default}.feedback-field textarea{resize:vertical;min-height:120px}.feedback-field input::placeholder,.feedback-field textarea::placeholder{color:var(--muted);opacity:.8}.feedback-field small{color:var(--muted);font-weight:400;font-size:11px;text-align:right}.feedback-context{display:grid;grid-template-columns:1fr 1fr;gap:0 18px}.context-note{font-size:12px;color:var(--muted);line-height:1.7}.rating-field legend span{font-size:10px;color:var(--muted);font-weight:400;margin-left:10px}.star-picker{display:flex;gap:12px}.star-picker label{width:46px;height:46px;display:grid;place-items:center;cursor:pointer;border-radius:8px}.star-picker svg{width:36px;height:36px;stroke:var(--muted);fill:transparent;stroke-width:1.2;transition:fill .18s,transform .18s}.star-picker label[data-filled] svg{fill:var(--accent);stroke:var(--accent)}.star-picker label:hover svg{transform:scale(1.12)}#rating-caption{margin:10px 0 0;color:var(--muted);font-size:12px}.review-header{display:flex;gap:12px;flex-wrap:wrap;margin-bottom:20px}.review-header span{font-size:12px;border:1px solid var(--line);border-radius:20px;padding:8px 14px}.review-stars{color:var(--accent)}#feedback-review{padding:22px 0;border-top:1px solid var(--line);border-bottom:1px solid var(--line);overflow-wrap:anywhere}#feedback-review h3{font-size:20px;margin:12px 0}#feedback-review p{white-space:pre-wrap;margin:10px 0;font-size:14px}#feedback-review small{color:var(--muted)}.feedback-privacy{font-size:12px;color:var(--muted);margin:24px 0 16px}.feedback-consent{display:flex;align-items:flex-start;gap:12px;font-size:13px;line-height:1.7}.feedback-consent input{accent-color:var(--accent);width:18px;height:18px;flex-shrink:0;margin-top:2px}.hold-wrap{max-width:320px;width:100%;text-align:center}#feedback-hold{position:relative;isolation:isolate;overflow:hidden;display:flex;justify-content:space-between;align-items:center;gap:26px;width:100%;min-height:56px;padding:16px 24px;border:1px solid var(--accent);border-radius:30px;background:var(--bg);color:inherit;touch-action:none;user-select:none;-webkit-touch-callout:none;font-weight:600;font-size:14px}#feedback-hold:disabled{opacity:.4;cursor:default}.feedback-hold-fill{position:absolute;inset:0;z-index:-1;transform:scaleX(var(--hold,0));transform-origin:left;background:color-mix(in srgb,var(--accent) 35%,transparent)}#feedback-hold-hint{display:block;margin-top:10px;font-size:10px;line-height:1.7;color:var(--muted)}.feedback-aside{display:flex;justify-content:space-between;align-items:center;gap:25px;padding:40px 0 0;border-top:1px solid var(--line);margin-top:46px}.feedback-aside .eyebrow{font-size:10px}.feedback-aside h3{font-size:20px;margin:12px 0}.feedback-aside p{font-size:13px;color:var(--muted);margin:0}.feedback-aside>a{font-size:13px;white-space:nowrap;color:var(--accent)}#feedback-toast{position:fixed;right:20px;top:24px;max-width:calc(100vw - 40px);width:350px;background:var(--panel);border:1px solid var(--line);border-left:3px solid var(--accent);padding:18px 22px;border-radius:16px;z-index:99999;font-size:13px;line-height:1.6;box-shadow:0 12px 50px #0003;animation:feedback-appear .2s ease-out}#feedback-success{padding:10px 0}.success-mark{display:grid;place-items:center;width:64px;height:64px;border:1px solid var(--accent);color:var(--accent);border-radius:50%;font-size:28px;margin-bottom:30px}#feedback-success .eyebrow{font-size:10px}#feedback-success h2{margin-top:18px}#feedback-success>p{color:var(--muted);max-width:600px}.receipt{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:18px 0;margin:24px 0;border-top:1px solid var(--line);border-bottom:1px solid var(--line);font-size:12px}.receipt button{border:0;color:var(--accent);background:none;padding:10px;font:600 16px monospace}.community-rating{display:flex;gap:28px;align-items:center;padding:30px 0;border-top:1px solid var(--line);border-bottom:1px solid var(--line);margin:40px auto;max-width:1280px}.community-rating>div:first-child{flex:1}.community-rating .eyebrow{font-size:10px;letter-spacing:2px}.community-rating h2{font-size:24px;letter-spacing:-.7px;margin:10px 0}.community-rating p{margin:0;color:var(--muted);font-size:12px}.rating-metric{min-width:130px}.rating-metric strong{display:block;color:var(--accent);font-size:26px;font-variant-numeric:tabular-nums;letter-spacing:-1px}.rating-metric span{display:block;color:var(--muted);font-size:11px;margin-top:5px}.rating-metric b{display:block;font-size:12px;margin-bottom:8px;font-weight:500}.rating-link{font-size:12px;color:var(--accent)}.welcome-page .community-rating{margin:22px 0 0;padding:15px 0;gap:20px;max-width:570px}.welcome-page .community-rating>div:first-child{display:none}.welcome-page .rating-metric strong{font-size:19px}.welcome-page .rating-metric{min-width:100px}.welcome-page .rating-metric b{font-size:11px}.welcome-page .rating-link{margin-left:auto}.welcome-page .welcome-copy{padding-bottom:20px}.feedback-inbox-item{border-top:1px solid var(--line);padding:24px 0;overflow-wrap:anywhere}.feedback-inbox-item p{white-space:pre-wrap}.feedback-inbox-item small{color:var(--muted)}@keyframes feedback-edge{to{transform:translateX(350%)}}@keyframes feedback-appear{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:none}}@media(max-width:700px){.feedback-main{padding:45px 0}.feedback-intro{padding:0 7%;margin-bottom:34px}.feedback-intro h1{letter-spacing:-1.7px}.feedback-intro p{font-size:15px}.feedback-promises{gap:12px;font-size:10px}.feedback-sheet{padding:14px 7% 30px;border-left:0;border-right:0;border-radius:28px 28px 0 0}.sheet-top{align-items:flex-start}.sheet-top>span:last-child{font-size:9px;max-width:100px;text-align:right}.sheet-top .eyebrow{max-width:170px;line-height:1.7;font-size:9px}.feedback-steps{margin:24px 0 30px}.feedback-options{grid-template-columns:1fr}.experience-choice{padding:20px}.kind-options label{padding:16px 12px}.kind-options label span{font-size:13px}.kind-options small{font-size:11px}.flow-actions>span{max-width:120px;font-size:10px}.feedback-aside{margin:25px 7% 0;padding-top:30px;flex-direction:column;align-items:flex-start}.feedback-context{grid-template-columns:1fr}.community-rating{margin:30px 6%;flex-wrap:wrap;gap:22px}.community-rating>div:first-child{flex-basis:100%}.rating-metric{flex:1;min-width:100px}.rating-link{width:100%}.welcome-page .community-rating{flex-wrap:wrap;gap:12px}.welcome-page .rating-link{width:auto;font-size:10px}.welcome-page .rating-metric{min-width:85px}.welcome-page .rating-metric strong{font-size:17px}.feedback-step[data-step="2"] .flow-actions{align-items:flex-start}.hold-wrap{max-width:260px}.feedback-back{padding:13px 17px}.feedback-sheet .star-picker{gap:8px}}@media(prefers-reduced-motion:reduce){.feedback-sheet:before,#feedback-toast{animation:none}.star-picker svg{transition:none}}

/* SVG icons stay consistent across iOS and desktop. */
.feedback-icon{width:18px;height:18px;vertical-align:middle;flex:none;display:inline-block}.feedback-promises>span{display:inline-flex;align-items:center;gap:7px}.choice-check{display:grid;place-items:center}.choice-check .feedback-icon{width:20px;height:20px}.feedback-next,.feedback-back,.flow-actions>a,.feedback-aside a{display:inline-flex;align-items:center;justify-content:center;gap:10px}.success-mark .feedback-icon{width:28px;height:28px}.feedback-support-actions{display:flex;align-items:center;gap:24px;flex-wrap:wrap}.feedback-support-actions>a{color:var(--accent);font-size:13px}#feedback-helper-slot{width:200px;height:66px;position:relative}body[data-page="feedback"] #feedback-helper-slot .ask-franklin-launcher{position:relative!important;inset:auto!important;width:198px!important;height:62px;filter:none;z-index:1}body[data-page="feedback"] #feedback-helper-slot .ask-franklin-launcher-copy{opacity:1;transform:translate(0,-50%)}body[data-page="feedback"] #feedback-helper-slot .ask-franklin-launcher::before{opacity:1;transform:scaleX(1)}
@media(max-width:700px){.feedback-main{padding-top:30px}.feedback-intro{margin-bottom:26px}.feedback-intro h1{font-size:36px;line-height:1.1;margin:18px 0}.feedback-intro p{font-size:14px;line-height:1.7;margin-bottom:18px}.feedback-promises{margin-top:18px;gap:10px 18px}.feedback-promises .feedback-icon{width:14px;height:14px}.feedback-sheet{padding-top:12px}.sheet-grip{margin-bottom:18px;width:38px;height:3px}.sheet-top{align-items:center}.sheet-top .eyebrow{font-size:8px;letter-spacing:1.6px;max-width:180px}.sheet-top>span:last-child{font-size:9px;line-height:1.5;max-width:90px}.feedback-steps{margin:20px 0 25px}.feedback-steps li{font-size:11px;padding:14px 0}.feedback-step h2{font-size:25px;line-height:1.2;margin-bottom:10px}.step-description{font-size:13px;line-height:1.7;margin-bottom:25px}.feedback-sheet fieldset{margin-bottom:25px}.feedback-sheet legend{font-size:12px}.experience-choice{padding:18px 16px;gap:14px;border-radius:15px}.experience-choice strong{font-size:15px}.experience-choice small{font-size:11px;margin-top:5px}.choice-icon{width:26px;height:26px}.feedback-options{gap:12px}.kind-options label{padding:14px 12px}.kind-options small{line-height:1.5}.flow-actions{margin-top:24px;padding-top:20px}.feedback-support-actions{width:100%;gap:18px}.feedback-aside{margin-top:22px}.feedback-aside h3{font-size:19px}.feedback-aside p{font-size:12px}.feedback-aside .eyebrow{font-size:9px}}

.feedback-admin-metrics{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:14px;margin:18px 0 25px}.feedback-admin-metric{border:1px solid var(--line);border-radius:12px;padding:16px;min-width:0}.feedback-admin-metric small{display:block;font-size:11px;color:var(--muted)}.feedback-admin-metric strong{display:block;font-size:22px;margin:10px 0;font-variant-numeric:tabular-nums}.feedback-admin-filters{display:grid;grid-template-columns:repeat(3,1fr) 1.5fr;gap:12px}.feedback-admin-filters label{display:grid;gap:7px;font-size:11px;color:var(--muted)}.feedback-admin-filters input,.feedback-admin-filters select{width:100%;min-width:0;padding:12px;border:1px solid var(--line);border-radius:10px;background:var(--bg);color:inherit;font:inherit;font-size:14px}.feedback-export-bar{display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap;margin:20px 0}.feedback-export-bar p{margin:0;font-size:12px;color:var(--muted)}.feedback-export-bar>div{display:flex;gap:8px;flex-wrap:wrap}.feedback-inbox-item summary{cursor:pointer;list-style:none;padding-right:20px}.feedback-inbox-item summary strong{display:block;font-size:16px;margin-top:8px}.feedback-inbox-item summary:after{content:'+';float:right;color:var(--accent)}.feedback-inbox-item[open] summary:after{content:'−'}.feedback-inbox-item dl{display:grid;grid-template-columns:130px 1fr;gap:8px 16px;font-size:12px;margin:25px 0}.feedback-inbox-item dt{color:var(--muted)}.feedback-inbox-item dd{margin:0}.feedback-inbox-item h4{font-size:12px;margin:24px 0 8px;color:var(--muted)}.feedback-export-bar button:disabled{opacity:.4;cursor:default}@media(max-width:800px){.feedback-admin-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}.feedback-admin-filters{grid-template-columns:1fr 1fr}.feedback-admin-filters input,.feedback-admin-filters select{font-size:16px}.feedback-inbox-item dl{grid-template-columns:100px 1fr}.feedback-admin-metric:last-child{grid-column:1/-1}}